Hate2Wait for Businesses

Create Customer Delight and Grow your Business
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Mobile based Intelligent Queue Management

Enable customers to join queue remotely and show up when its their turn and save time. hate2wait enables your walk-in customers to key-in their name & number in the kiosk to join the queue and automatically stay notified about their current queue position on their phones. Confidently avoid blocking time for customers who may not turn up.

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Unavailability Notification Feature

Notify your customers when you are not available to avoid bad experiences. One bad customer experience can make you lose customers. Now you can make sure this doesn’t happen with zero extra effort. Let your customers know about the sudden unavailability through SMS and Notifications.

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Integrated Customer App

Shortcut to amazing VIP experience and customer delight. Enable your customers to check your schedule, live wait status, join queue remotely and keep them updated about their turn automatically. Engage your customers on the app and enable your customers to be confidently spontaneous without Reservation or Appointment. Erase chaos, frustration and uncertainty at reception.

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Dedicated Business IVR with Integrated CRM

Enable customers to check live availability and join queue by dialing your dedicated business number. Never miss even a single call. All calls get registered in the CRM. Reach out the these customers and boost business. It is all automated. No Manual intervention required.

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Private verified Customer Feedback

Gone are the days of asking the customer to fill up feedback forms on paper. Now send your feedback form to customer’s mobile phone while he is still at the property. Make sure no customer walks out unsatisfied. Don’t let fake/unverified feedback harm your business.

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Walk-In Management & CRM

Make the most of In-built CRM with customer recognition capability, visit and spend based customer history. Customers receive In-built Welcome SMS, Confirmation SMS, Regret SMS, Delay SMS and build healthy customer relations.

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Real Time Analytics Suite

Get real time analytics and reports on key business metrics. Download data and reports from dashboard directly. Stay updated with trends and customer behaviour and make data driven business decisions.

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Business SkyRocket

Advanced Marketing Program - Boost Retention and Acquire New Customers. Build your own Customer Loyalty program and make the most of our state-of-the art Intelligent Notifications based on consumer behaviour. Push special discounts at your Lean times to attract customers. Targeted Push Notifications, SMS and Social Media helps your business reach new heights with minimum costs.

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Ready to Create Customer Delight and Grow Your Business?

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