Do you have a question?

Here are answers to most frequently asked questions.
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Do I have to buy any hardware?

You only need a smartphone or a tablet with an internet connection.

Do I have to install any software?

No. Hate2Wait is a hosted service that runs on our company’s web servers.

What about customers without mobile phones?

Customers without phones can use their names instead of their phone number. They can be simply called by a staff member when their turn arrives.

Do I have to pay for calls or SMS?

No. Hate2wait offers you a dedicated IVR number that your customers can call to interact with the system. Texts and calls are included in your subscription fees.

Which phones does Hate2Wait work with?

Hate2Wait works with all phones that can receive texts.

Is my data safe?

We take data security seriously at hate2wait. Our servers are hosted in a world class data center that is protected by 24-hour surveillance and we ensure that our application is always up to date with the latest security patches.

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