You only need a smartphone or a tablet with an internet connection.
No. Hate2Wait is a hosted service that runs on our company’s web servers.
Customers without phones can use their names instead of their phone number. They can be simply called by a staff member when their turn arrives.
No. Hate2wait offers you a dedicated IVR number that your customers can call to interact with the system. Texts and calls are included in your subscription fees.
Hate2Wait works with all phones that can receive texts.
We take data security seriously at hate2wait. Our servers are hosted in a world class data center that is protected by 24-hour surveillance and we ensure that our application is always up to date with the latest security patches.